Windows XP Network Card Configuration

Checking Network Card Configuration

1. Right-click the My Computer icon on the desktop and select Properties.
2. Click the Hardware tab.
3. Click Device Manager.
4. Click the + (plus symbol) to expand the Network Adapters entries. You should see one or two items: an NIC (network interface card) using a direct Internet connection and/or a Wireless Network Connection Device. We are only concerned with the NIC at this point.
• If no entries exist, your Ethernet card is not properly installed.
• If an exclamation point or a red or yellow X appears, there is a problem with the device's configuration or drivers.
5. Double click your NIC.
6. Under Device Status, you should see "This device is working properly." If the device is not working properly, you may need to reinstall the device physically, and/or the drivers, before you can continue.
• Reseating (re-inserting) the card:  Power down the machine, unplug it, and ground yourself before you attempt this.
•  Reinstalling the Drivers: Make sure you have the correct drivers for your card (usually on the disk or CD that came with your card) and your operating system CD before you attempt this.

Configuring the TCP/IP Protocol for DHCP (Dynamic Host Configuration Protocol)

1. Click Start, and click Control Panel.  Switch to Classic View in the left pane. If you are in Classic view it will only give the option to switch to Category View.
2. Double-click the Network Connections.
3. Double-click on Local Area Connection.
4. In the section labeled “This Connection uses the following items:”, make sure Internet Protocol (TCP/IP) is checked.
5. Select Internet Protocol (TCP/IP), then click on Properties.
6. In the General tab of the Internet Protocol (TCP/IP) Properties menu, click Obtain an IP address automatically.
7. In the General tab of the Internet Protocol (TCP/IP) Properties menu, click Obtain DNS server addresses automatically.

Configuring IE’s Default Connection

1. Launch Internet Explorer.
2. Click Tools, followed by Internet Options.
3. Click the Connections tab. Click Never dial a connection, if it is not already selected.
4. Click LAN Settings. Make sure all three boxes in the LAN Settings menu are deselected.

Repairing Your Connection

1. Click Start, and click Control Panel. 
2. Double-click the Network Connections.
3. Right Click on Local area Connections.
4. Select Repair.

If you have completed all of these steps and you still cannot connect to Resnet, please contact the ITS Help Desk. Make sure you have your port number available.