• On-Site Signup
• Pre-Registration Signup
• Choosing the Right Subscription
• Wired or Wireless?

Pre-registration Signup

If you pre-registered for housing in the spring, you had the option of signing up for Resnet when you completed your Housing Contract. You can verify your choice by looking at your Housing Contract. If you see a charge for Resnet, you are pre-registered. ITS offers a discount for students who sign up during Pre-registration; however, there are limitations to the Pre-registration option:

1. You may sign up only for the entire academic year.
2. You cannot downgrade your subscription level
3. Full refunds are available during your first week of living in the residence halls.
4. You do not have access to Subscription Level IV at a discounted price.
5. You may not cancel your subscription*. (see below under Billing and Refunds)

WARNING: If you have already signed up for Resnet through your Housing Contract, DO NOT sign up again using the On-site Signup. Otherwise, you may end up paying for two Resnet accounts.

Subscription Levels and Cost

If you pre-register for Resnet, you receive a substantial cost savings for the academic year.

Resnet has different subscription levels to fit your Internet usage. If you need help deciding which subscription level is right for you, refer to Choosing a Resnet Subscription.

PLEASE NOTE: Pre-registration subscribers CANNOT change subscription levels during the year without giving up the Pre-registration discount. To change your subscription level, contact the ITS Help Desk. The Help Desk will add on an Onsite subscription to your existing pre-registration subscription. You are responsible for paying the difference through What I Owe.

Billing

Pre-registration subscribers are billed by the Division of Housing and Food Service (DHFS). The Resnet charge appears on your Housing Contract. If you have questions about your bill, please contact ITS Help Desk.

Refunds

Full refunds for canceled service are available only during the first week of your residency. For more information, refer to the Resnet Cancellation Policy.