Welcome to Resnet!

These pages will help you sign up for Internet service, connect your computer to the network, manage your account, and find support information.

Subscribe to Resnet

What You Need to Connect

To sign up to Resnet, you need:

• a valid student UT EID
• a computer with the following specifications:
• a modern, patched operating system (Mac OS X, Windows XP or Vista, many Linux distributions)
• a working network card (built-in or on an installed network adapter, wired and/or wireless)
• FOR WIRED CONNECTIONS: an Ethernet cable (Category 5 patch) to connect your Ethernet card to the data port in your room
• FOR WIRELESS CONNECTIONS: a wireless card using 802.11b or 802.11g
• the CD-ROMs or disks for your Ethernet card and operating system (in case they are needed to install certain files)

The ITS Help Desk

Location: FAC Lobby

Hours: 8 a.m. to 5 p.m., Monday through Friday

Extended support during Mooov-in:

Friday August 24, 11 a.m. to 7 p.m., Help Desk Staff will be at Jester and Kinsolving, in addition to regular Help Desk support.

Saturday and Sunday, August 25–26, 11a.m. to 7 p.m., Help Desk Staff will be at Jester and Kinsolving. Help Desk phones will be fully staffed to take your calls as well.

Methods of Contact:

• Phone: (512) 475-9400
• E-mail
• Chat
• In Person

Be ready to provide your UT EID, Port Number, and Room Number.

About Resnet

Resnet (Residence Hall Network) is an Internet network that brings both wired Ethernet and encryted wireless connectivity to residence halls on campus at the University of Texas at Austin. This service connects to the campus network, as well as the Internet. Resnet service is supported by subscriber fees that cover the cost of Internet bandwidth, operating the network and the installation of wireless connectivity in the residence halls.

Back to Top

Resnet > Home